Sunday, March 16, 2014

Nicely Done, Southwest Airlines

Very cool,  Southwest Airlines. I like what you did there during the flight between Milwaukee and Tampa. 

Traveler William turns 9-years old today. His family is taking him to Disney World. Upon discovering that William's birthday is today, the flight attendants invited him to the cockpit where he meets the pilot and copilot. (This was while the plane was still at the gate in Milwaukee.)

You'd think they'd be done after that, but no, they stepped it up a notch. As we approached Tampa, they asked that those of us with window seats to pull down the shade. They then asked us all to turn on our attendant call lights (birthday candles!) 

The last step was having the entire plane sing Happy Birthday. 

Very sweet. Not only was it nice for William, but it gave me a little faith boost in humanity too. 

Bravo, Southwest. Bravo!

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